Friday, June 12, 2009

Clean and Clear Soft In Shower Facial Discontinued

I'm sad...Clean and Clear Soft In Shower Facial was discontinued!
i saw on makeupalley that some people said it was discontinued
but i just bought it in the store so im it really
discontinued? So i emailed Clean & Clear to find out and yup,
its discontinued. Whatever's on the shelf right now or in
stock behind in the inventory is all whats left.

I have no clue why they are discontinuing such a good product.
it was rated 4.4/5 stars on makeupalley. I too like this product
on the way it feels with the grains and all that. Too bad they
have to discontinue it.

I think if they had better marketed the product like they do for
their other products, i don't think this would have been as "unpopular"
or worthy of discontinuing. i barely saw advertisements in magazines
and tv on this product so i guess no wonder. I hope they bring it back.
it was an affordable scrub that didnt' have sulfates T__T

so here's what they told me:

Thank you for contacting the Johnson & Johnson Consumer Companies
Information Center.It is always important to hear from our consumers
and we appreciate the time you have taken to contact us.Unfortunately,
our Clean & Clear® Soft In Shower Facial has been discontinued.
We are sorry for any inconvenience this may cause for you. We assure
you that your feedback will be shared with our marketing management.
Please note that we do not sell our products on a direct basis, nor
do we keep inventory of discontinued products on hand for distribution
to consumers or retailers. All remaining inventory of this item has
been shipped to our distributors.We encourage you to try one of the
other fine products we offer.

Please do look for our products at pharmacies, grocery
stores and mass merchandisers. Again, thank you for your
interest in our company. Should you have any comments or
questions in the future, please contact us via our website
or by calling our toll-free number, 1-888-638-5242. Our
specialists are available Monday through Friday
between 8 AM and 5 PM EST and will be happy to assist you.


applecider918 said...

omg. I used to use this product too. I just saw it on the shelf at target, but I still had some I didn't get any....shoot.

Audrie said...

whaa really?? I had no idea it was being continued! I actually have a bottle of it sitting in the shower, and I don't use it very often but it does make my face feel very soft afterwards. My bf likes it a lot though haha.

Anonymous said...

Eck.. I hate it when a product you love gets discontinued T___T I'm always like paranoid of that haha. No worries, now you can try other new things right? Think of it as opportunity, you'll find another love once again ^^

kylie said...

that sucks :( i hate when companies discontinue good products... does the cetaphil gentle cleanser have sulfates? i just recently started using that and i really like it! maybe if it doesnt have sulfates u can use it :)

Shopn'Chomp said...

dang i hate it when a favorite product gets discontinued. :( you may want to try big lots. a lot of these products end up here.

Anonymous said...

They discontinued the entire Soft line.... they had a great night moisturizer that I LOVE. Can only order it in a few places online now, can't find it anywhere in stores. Stupid company.

Anonymous said...

what now:( has anyone here has found a replacement to recommend?


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